Explore our Frequently asked questions

  • Our photos are printed on Giclée Fine Art Archival Matte Paper, also known as Moab Lasal Photo Matte.

    It features a smooth surface, heavy weight (230 g, 9.5-mil), neutral white, matte paper engineered for accurate color reproduction that provides high contrast and high-resolution output.

    This paper won’t fade or yellow over time; it is specially designed to meet the rigorous standards of fine art printing, and is used by museums and galleries around the world.

  • By default 12x18 framed prints come with a white single mat, making the total size of the frames 16x22 respectively.

    Our 20x30, 24x36 and 36x54 framed prints come unmatted. We can add matting for an additional cost, and this must be requested before or at time of order. Contact us here to request this.

  • Yes, absolutely. We are happy to provide a quote for a custom size print.

    We can also do custom colour frames.

    Contact us here to discuss a custom print for your home!

  • We offer shipping worldwide!

  • Shipping typically takes 7-10 days for framed prints. This is an estimate and may not apply during holiday peak times.

    Our prints are all made-to-order so shipping does vary.

  • As our prints are made to order, all sales are final.

    If your print arrives damaged, please contact us here as soon as possible.

  • Our company is based in Whistler, British Columbia, Canada.

    We have partnered with a shipping company that ships WORLDWIDE.

  • We print and frame locally in Canada for nearly all orders. Some international orders may ship from the US, depending on location. Duty and import fees may apply based on your location.